Terms and conditions
- Prices
The prices are stated in euros per day/week. The rental price does not include the mandatory final cleaning.
- Insurances
Tenant takes out a travel and cancellation insurance with coverage for costs resulting from theft, illness, accident, damage, calamities, cancellation of the trip in case of negative travel advice or an unforeseen event.
- Price changes reserved
We reserve the right to change the rental price if changes in the payable charges give rise to this. Increases in these charges will be passed on net, without surcharge.
- Liability
The lessee is the person mentioned in the reservation form. The lessee who books the apartment is severally liable for all other persons with whom he uses the apartment. A reservation is valid for the number of persons mentioned on the reservation form. It is not allowed to occupy the apartment with more persons and may result in termination of the rental agreement, whereby tenant’s right to compensation is excluded.
The tenant has the obligation to behave as a good tenant. This means that the tenant must in any case handle the rented property with care and act in accordance with what is expected of him in society. This behavior is also expected towards the surroundings of the rented property (the direct neighbors). The lessee shall leave the apartment in a clean condition after use. The lessor is in no way responsible for loss of value and/or damage to property of the lessee and his co-users of the apartment, caused by defects to or incorrect use of the apartment.
- Complaints
If tenant finds any defect, imperfection or damage in the apartment, tenant shall report this to the landlord immediately upon arrival. This prevents inconvenience and complaints. Landlord can thus solve the complaint.
- Bed and bath linen
Bed linen and towels are included in the price. The apartment has a washing machine and dryer.
- Changeover days
We expect you between 16.00 and 20.00 hrs. at Huis18 on the changeover days. On the day of departure you have to leave the house before 10.00 o’clock in the morning.
- Smoking, vaping, drugs
Smoking, vaping and using drugs is not allowed in the apartment.
- Damage
Damage that has not been reported upon arrival but found upon departure by the landlord is considered to have occurred during the tenant’s stay. Repair costs will be deducted from the deposit. Smoke removal is considered as damage; €150 will be charged in this case.
- Deposit
A deposit is collected prior to the rental period. After inspection of the house, within 7 days after the end of the rental period, the deposit will be returned to your account. Repair costs resulting from damage and any additional (cleaning) costs will be deducted from the deposit.
- Final cleaning
The final cleaning is obligatory. Therefore every new tenant will find a clean apartment. The costs for this will be charged to the tenant without surcharge.
- Internet
The use of WiFi/internet is free of charge, and available inside the apartment.
- Television
The house is equipped with a smart TV. On this you can stream your own content via Chromecast. The television is fixed and shall not be moved.
- The reservation conditions of Huis18
1. A reservation can be made via the site or by e-mail. Once the agreed down payment (30% of the rent) is in the possession of the lessor, the reservation is final.
2. The remaining amount must be in the possession of the lessor no later than 60 days before the start of the rental period. Failure to pay the rent on time may lead to dissolution of the rental agreement by or on behalf of the lessor. In that case the amount already paid will not be refunded.
3. If the reservation is made within 60 days before the rental period, the rental sum will be paid in one instalment.
4. The tenant may cancel the rental agreement in writing/by email up to 60 days before the start of the rental period. If the tenant cancels, the 30% deposit will remain in the possession of the landlord.
5. If the cancellation takes place within the period of 60 to 30 days prior to the rental period, the lessee owes 50% of the full rental sum to the lessor.
6. In case of cancellation 30 days or less before the start of the rental period, the lessee owes 100% of the full rental sum to the lessor.
Need help?
Contact us at info@huis18.com for questions related to refunds and returns.